PATIENT CHARTER        
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We will be undergoing an extensive refurbishment from the 18th of December 2015.

PLEASE NOTE !!

We are opening on 22 November 2017 with a newly updated facility and increased Mental Health service.

Please visit essendonprivate.com.au for regular updates. Please note that this is not a Crisis Admission Service - for anything of an urgent nature please contact your local CATT service.
For enquiries regarding the opening of Essendon Private Clinic later in November please call (M) 0400 893 140

 
Your Rights and Responsibilities
Detailed information on your rights and responsibilities as a patient in our hospital, can be found displayed in the ward areas, in a brochure located in the folder by each bedside, or in the many brochure stands located throughout the hospital. It is the sincere hope of all our hospital managers that your needs and “rights” are at all times attended to and respected.

Privacy Policy
We respects and upholds your rights to privacy protection under the National Privacy Principles contained in the Privacy Act 1988. For information on the hospital’s privacy policy ask one of our nursing staff to provide you with the relevant brochure.

    Confidentiality
Details of your treatment and care at this hospital are recorded in your medical record. This information is treated in the strictest of confidence. Only those health professionals directly related to your health care are allowed access. The record remains the property of the hospital and is retained a s reference for any future treatments.

Interpreter Service
If you require an interpreter please inform us and if possible ensure that an English speaking relative comes to the hospital with you on the day of your treatment.

 

 
         
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