Admissions
Start Your Mental Health Recovery Journey Today
At Essendon Private Clinic, we provide a simple and supportive admissions process for individuals seeking private mental health treatment in Melbourne. Whether you're looking for inpatient care, day-only programs, or TMS therapy, our team is here to guide you every step of the way.
Our goal is to ensure that you or your loved one can access professional psychiatric care as efficiently as possible, with minimal wait times.
Please note, registered therapy/assistant dogs are welcome in our facility!
About US
Admission FAQs
How do I get a referral from my GP?
Discuss your concerns with your GP and inform them you would like to visit our facility. Your GP can simply phone or fax the hospital requesting an admission for you. We will then engage a Psychiatrist for you if you do not already have your own.
How long do patients stay?
The length of a stay will vary depending on the condition of the individual. The estimated length of stay is discussed with the treating doctor during your admission. This is determined on a case by case basis.
What do I need to bring with me for my stay?
- You will need to bring along your private hospital insurance membership contribution book or card, Department of Veteran Affairs, Traffic Accident Corporation or Work Cover details if or where applicable
- Medicare Card
- Any current medication and prescriptions in their original packaging
- Night attire e.g. dressing gown, pajamas, slippers
- Neat and tidy clothing and footwear. National costume and religious requirements (e.g. clerical collar) are acceptable
- Personal toiletries
- Laptops, iPads and mobile phones can only be brought into the hospital if approved for use by your treating doctor. Please note: webcams or inbuilt cameras are NOT permissible for use in public areas in the presence of employees and other patients due to the hospital’s privacy and confidentiality policies
What happens on the day of discharge?
On the day of discharge, we ask that your room is to be vacated by 10:00 am. If this is not possible, alternative arrangements can be made with the nursing team prior to the day.
Who can I speak to regarding hospital complaints/compliments/suggestions?
All complaints will be dealt with in a strictly confidential manner, and as soon as possible. Outcomes will be relayed back to the person concerned either verbally or in writing (as desired). All persons raising concerns or lodging complaints will not be jeopardised in any way in relation to their care and treatment during their stay.
If need be, please send all complaints in writing to the Complaints Officer at Essendon Private Clinic 35 Rosehill Road Essendon West VIC 3040.
Alternatively, you may fill out our feedback form. Make sure to include the staff/service concerned and it will be passed on to the relevant staff/service.
Please note: we are unable to investigate anonymous complaints due to a lack of relevant information.
Dietary requirements
If you have any food allergies, intolerances, or special diet based on religious grounds, please discuss this with your admitting nurse or treating doctor. We can then ensure there is an option available for you.
How to make an enquire
Essendon Private Clinic supports families and carers every step of the way as we recognise the important role they play in the wellbeing of their loved ones. We welcome enquiries and are happy to answer your questions. For further information, please do not hesitate to contact us!
Can I Bring My Dog?
Essendon Private Clinic is a pet-friendly mental health facility that welcomes registered therapy and assistance dogs. We recognise the important role they play in supporting emotional wellbeing and recovery. Patients and visitors are welcome to bring certified support animals when attending our programs or appointments.
Please ensure documentation is available upon request.
Patient Fees
Understanding the Cost of Private
Mental Health Treatment
At Essendon Private Clinic, we are committed to providing high-quality, personalised mental health care in a private, supportive environment. We understand that transparency around patient fees is essential when planning your treatment.
This page outlines important information about the cost of inpatient mental health care, day programs, and TMS therapy, including what may be covered by private health insurance and what out-of-pocket costs may apply.
Private Health Insurance Coverage
Essendon Private Clinic has provider agreements with all major Health Funds who will cover your treatment costs, depending on your level of cover. Once we have received your referral, we can provide you with an estimate of any out of pocket expenses you may be responsible for (e.g. excess, co-payments). All out of pocket expenses must be paid prior to your discharge.
A holding deposit may be required on admission to cover any added expenses such as pharmacy or phone calls raised during hospitalisation.
Workcover / Worksafe / Third Party Insurance
If your admission is as a result of a Workcover / Worksafe, or Third Party, the hospital requires prior written approval for your admission from the relevant insurance company. Your admission cannot be confirmed or proceed until this approval is received.
A holding deposit may be required upon admission to cover any added expenses such as pharmacy or phone calls raised during hospitalisation.
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Self Funded OR Without Health Cover
If you do not have private health insurance, please contact our administration team prior to your admission to obtain an estimate of the cost of your stay. The whole estimate is required to be paid on admission if you are self funding.
Please note: we endeavour at all times to provide an accurate estimate, but unforeseen circumstances can sometimes occur and additional costs may be incurred.
Payment Methods
We accept cash, bank cheques, EFTPOS, Visa and MasterCard for any amounts payable. A credit card surcharge of 1.5% applies for VISA and MasterCard. Personal cheques are not accepted.
transparent - accessible - high-quality
Need Help Understanding Fees?
Our admissions team is here to help you understand your options and walk you through the financial side of your care.
Contact our team at:
[email protected]
Our Psychiatrists
Expert Mental Health Specialists in Melbourne
Psychiatrists
Essendon Private Clinic is home to a team of highly experienced and accredited psychiatrists with broad expertise across all areas of mental health care. Our admitting psychiatrists work closely with patients to develop individualised treatment plans, ensuring timely access to care and seamless admission.
For the most up-to-date list of psychiatrists who admit to Essendon Private Clinic, please contact our team via the contact page.
Outpatient Appointments
All psychiatrists at Essendon Private conduct outpatient appointments from their own private rooms and continue to manage their patients’ care during inpatient admissions at our facility. This ensures continuity of care and strong therapeutic relationships.
Specialist Accreditation
We welcome expressions of interest from psychiatrists seeking accreditation to admit patients at Essendon Private Clinic. Our facility offers a collaborative and supportive environment for mental health professionals.
To enquire about specialist accreditation, please contact our Hospital Director during business hours on (03) 9337 9577.
Visitor Information
Supporting Loved Ones Through Mental Health Treatment in Melbourne
Visiting Hours
At Essendon Private Clinic, we recognise the vital role that friends and family play in supporting a patient’s mental health journey. We warmly welcome visitors and aim to provide a safe and respectful environment for everyone onsite.
To ensure patients receive the full benefit of our Wellness Program while also maintaining meaningful personal connections, we ask that visitors attend during the following designated times:
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Weekdays: 3:00 pm – 9:00 pm
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Weekends: 3:00 pm – 9:00 pm
These hours help us balance therapeutic care with the emotional support of loved ones.
Joining Patients for Dinner
Visitors are welcome to join patients for dinner in their room; however, meals must be pre-ordered by 9:00 am on the same day.
Please note that visitor meals are not permitted in the dining area.
Please contact reception for current meal pricing and to purchase a meal ticket.
Important Notice:
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Alcohol and illicit drugs are strictly prohibited and must not be brought onto the premises.
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Essendon Private Clinic reserves the right to restrict visitor access if their presence negatively impacts any patient’s wellbeing.
Visitor Parking
Free parking is available on-site for visitors only. The hospital’s main entrance and parking area can be accessed via Rosehill Road.
Please note:
Parking is not available for inpatients.
Patients who park on-site will incur a $50 weekly parking fee.
We kindly ask all visitors and patients to follow these guidelines to ensure a safe, respectful, and healing environment for everyone.