Your Rights
As a patient at Essendon Private Clinic, you have certain rights and responsibilities. We encourage you to be familiar with these so that you can get the most out of your care. We understand that you may have questions or concerns about your rights and responsibilities. Please do not hesitate to talk to your doctor, nurse, or another member of our staff. We are here to help you.
Safety & Quality
Committed To Excellence
At Essendon Private Clinic, we take quality and safety seriously. That's why we are fully accredited by QIP under Version 2 National Safety & Quality Health Service (NSQHS) standards, as well as National Mental Health Standards. This accreditation means that we meet the highest standards of quality and safety, as set by the Australian government.
Our By-laws also support and facilitate a quality health service that delivers safe care. These By-laws establish the principles applying to the accreditation and defining scope of practice of practitioners. They also govern the relationship of Essendon Private Clinic with its accredited practitioners and set out rules for the conduct of accredited practitioners at Essendon Private Clinic.
We are committed to providing our patients with the best possible care, and our accreditation and By-laws help us to achieve this goal.
The By-laws:
- Establish the principles applying to the accreditation and defining scope of practice of practitioners
- Govern the relationship of Essendon Private Clinic with its accredited practitioners
- Set out rules for the conduct of accredited practitioners at Essendon Private Clinic
- Outline the obligations on accredited practitioners in relation to the safety and the quality of care of patients
- Ensure that a clinical governance framework is in place to evaluate, monitor and improve the quality and safety of
- the health services provided
- Set out the scope of practice for services the facility can safely support
MEDICAL BY-LAWS
Your guide to a safe and positive healthcare experience.
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NSQHS Standards
The benchmark for safe, high-quality healthcare in Australia.
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OPEN DISCLOSURE
Building trust and transparency in mental healthcare.
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PRIVACY
Our commitment to protect privacy & information
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Privacy
Committed To Privacy
Essendon Private Clinic is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Essendon Private Clinic Web site and governs data collection and usage. By using the Essendon Private Clinic Web site, you consent to the data practices described in this statement.
We comply with the Australian Commonwealth Privacy Act 1988 together with the Victorian Health Records Act 2001.
Further information about your privacy rights is available from the Office of the Australian Information Commissioner (OAIC). Further information about the Victorian Health Records Act is available from the Victorian Department of Health.
Use Of Your Personal Information
At Essendon Private Clinic, we take quality and safety seriously. That's why we are fully accredited by QIP under Version 2 National Safety & Quality Health Service (NSQHS) standards, as well as National Mental Health Standards. This accreditation means that we meet the highest standards of quality and safety, as set by the Australian government.
Our By-laws also support and facilitate a quality health service that delivers safe care. These By-laws establish the principles applying to the accreditation and defining scope of practice of practitioners. They also govern the relationship of Essendon Private Clinic with its accredited practitioners and set out rules for the conduct of accredited practitioners at Essendon Private Clinic.
We are committed to providing our patients with the best possible care, and our accreditation and By-laws help us to achieve this goal.
Use of Cookies
The Essendon Private Clinic Web site uses “cookies” to help personalise your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalise Essendon Private Clinic pages, or register with the Essendon Private Clinic site or services, a cookie helps Essendon Private Clinic to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Essendon Private Clinic Web site, the information you previously provided can be retrieved, so you can easily use Essendon Private Clinic features that you customised.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of Essendon Private Clinic services or Web sites you visit.
Collection of your Personal Information
Essendon Private Clinic collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Essendon Private Clinic also collects anonymous demographic information, which is not unique to you, such as your post code, age, gender, preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically collected by Essendon Private Clinic. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Essendon Private Clinic for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Essendon Private Clinic Web site.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Essendon Private Clinic public message boards, this information may be collected and used by others. Note: Essendon Private Clinic does not read any of your private online communications.
Essendon Private Clinic encourages you to review the privacy statements of Web sites you choose to link to from Essendon Private Clinic so that you can understand how those Web sites collect, use and share your information. Essendon Private Clinic is not responsible for the privacy statements or other content on Web sites outside of Essendon Private Clinic and the Essendon Private Clinic family of Web sites.
Security Of Your Personal Information
ssendon Private Clinic secures your personal information from unauthorised access, use or disclosure. Essendon Private Clinic secures the personally identifiable information you provide on computer services in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes To This Statement
Essendon Private Clinic will occasionally update this Statement of Privacy to reflect company and customer feedback. Essendon Private Clinic encourages you to periodically review this Statement to be informed of how Essendon Private Clinic is protecting your information.
Contact Information
Essendon Private Clinic welcomes your comments regarding this Statement of Privacy. If you believe that Essendon Private Clinic has not adhered to this Statement, please contact Essendon Private Clinic. We will use commercially reasonable efforts to promptly determine and remedy the problem.